Refund policy

Refund Policy

At Triven, we offer a 60-day refund window so you can purchase with confidence. Please note that we do not accept product returns.

60-Day Refund Window

You may request a refund within 60 days of the delivery date. Refund requests submitted after this period will not be eligible.

No Returns Policy

  • All sales are final

  • We do not accept physical returns under any circumstances

  • Customers are not required to send products back in order to receive a refund

Refund Eligibility

To be eligible for a refund:

  • Your request must be submitted within 60 days of delivery

  • Proof of purchase must be provided

  • The product must not show signs of misuse or intentional damage

Refunds are reviewed on a case-by-case basis and approved at Triven’s discretion.

How to Request a Refund

To request a refund, contact us at:

📧 contact@triven.store

Please include:

  • Order number

  • Reason for the refund

  • Photos or documentation if the item is defective or damaged

Refund Processing

  • Approved refunds will be issued to the original payment method

  • Processing times depend on your payment provider

  • Shipping fees (if applicable) are non-refundable

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within the 60-day window. We will review the issue and provide an appropriate resolution.